Quick and efficient maintenance. All employees are helpful and get customers in and out quickly.

I had a great experience at Norm Reeves Honda Superstore Vista Service & Parts Center thanks to Ernesto Arellano. He was very kind, attentive, and professional throughout the entire visit. He took the time to answer all my questions and made sure everything went smoothly. Excellent customer service and a very friendly attitude. I truly appreciate his help and highly recommend asking for Ernesto if you visit Norm Reeves Honda Superstore Vista !

Great dealership. I am always taken care of. If you get the opportunity to have Ramez as your service writer, you will not be disappointed. Great guy who has great customer service.

I just want to say that the Service Department Manager Phillip Rosales has excellent customer service and has helped me very much every time I go there to get my car serviced along with the rest of his team in that department. Thank you!

Very good

The service on my car was done very well. Thank you to the mechanic and to Pablo — you did a great job.

I was shopping for a new car and had heard good things about Norm Reeves. Well I guess people were talking about the one up north because after a lot of back and forth I walked away. They seemed ready to beat a written offer from another dealer but they wouldn't budget on the dealer added options. Eventually telling me it wasn't worth it for them to beat another dealers quote. Let not get into the fact the car had significant wheel damage as well as a damaged side wall on a brand new 2026 civic type R. They pushed me thru several salesmen, I can only guess thinking I might cave under the pressure. Sorry but high stress is where I thrive. I am not an emotional buyer and not willing to pay market adjustments on a civic. The experience as a whole might have turned me off to the brand in general.

Excellent experience when I took my car to service center. Hannah Martinez was the person that helped me and she was friendly, efficient and knowledgeable.

John Beck is the best. Very professional, very accommodating and very responsive. He’s the reason I go back to this dealership for my car service. 10 out of 10!

Excellent service and professional, especially Pablo

Today I was at the dealership in Vista getting my rear brakes done. The service tech, Hannah Martinez was wonderful. She is Professional, kind and compassionate. She listened to me and I appreciate that.

Very pleasant experience. They all worked as a team, not like a bunch of individuals. Very good vibe and friendly. Dealership is clean and spacious. They even have an area to entertain the little ones.

Everything was awesome. Couldn’t find my appointment when I first pulled in but they still took my car in. Hannah my service advisor was awesome and found my appointment. She was friendly, helpful and very professional! The wait time was short and I was back on the road with just a small cost of an air filter!!! Love my car and would recommend Norm Reeves Honda anytime!

Good customer service

Although I didn’t have the pleasure of buying my car from Norm Reeves, I Always have GREAT customer service when I go for my maintenance! Very knowledgeable staff and you feel at home from the min you pull up. As long as I live in the area I will be taking my vehicles here due to the exceptional care I receive. Thanks again!