Customer Testimonials

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DealerRater May 12, 2021

To be honest with you what Mark my coustmer sales man did for me was not only the best coustmer service that I have received in my many years of being a manger but I felt that you guys went above and beyond my expectations with everything. You and your team did an amazing job with all of my question that I had and gave me a memorable experience that I share every day with my friends and family because you and mark did an amazing job. I thank you very very much.

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DealerRater Apr 29, 2021

Huge and very clean. Nestor and the sales manager were very helpful and answered any of concerns. Definitely recommend this location to first time buyers.

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Facebook Apr 27, 2021

And extremely professional operation. Jared did a great job keeping me informed as to what had to be done, told me when it would be done, and promptly called me to tell me it’s ready for pick up and arranged a ride for me. I was very impressed! I’m 69 years old and I don’t think I’ve ever been involved in a more impressive situation!

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DealerRater Apr 20, 2021

It was very convenient they had the exact model I wanted in stock. Did my research before going in so it was a smooth process. They gave me the best price they could for me and I’m very satisfied with my purchase.

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Facebook Apr 18, 2021

Excellent service, excellent work for reasonable prices. Thanks Jennifer for such AWESOME customer service. Service department did a great job!

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DealerRater Apr 18, 2021

Mark was everything a car sales person should be. He was patient and knowledgeable. He showed me all of the features of the car and explained why he thought I would benefit from using them- after taking the time to listen to what I was looking for. I didn't feel like a number. I felt like Mark cared about me as a person and the relationship. I would wholeheartedly refer my friends and family to Mark and know they would have a great experience.

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DealerRater Apr 17, 2021

Wow. What an amazing experience with every person I came in contact with. They were knowledgeable, helpful, friendly and went above and beyond to make car buying easy. I had shopped several car types and contacted multiple dealerships, so knew what I wanted when I reached out for a quote. The team at Norm Reeves was superior compared to the other dealerships I was (at the time) getting quotes from, and that is why I purchased my car from them. The price was transparent and they did not give me the run-around or waste my time. They were willing to ...

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Facebook Apr 11, 2021

Thank you to Oscar for the great customer service. He treats his clients like family and is very transparent with buyers. I Definitely would recommend him to anyone!

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Facebook Apr 10, 2021

Norm Reeves Honda was quick on time and professional.

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DealerRater Apr 4, 2021

We drove one and a half hour to Vista only to find the used car we were interested in was sold. However, Mike offered us a great deal for a new car that we could not refused. He made our drive to Vista worthwhile. Had an excellent experience with Mike and Nester. We left a very happy customer!!

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Facebook Mar 25, 2021

Professional and courteous, could be better on their timing promised. Was told the job would be done in 2 hours and didn’t ya call back until 5 hours later.

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Facebook Mar 10, 2021

Excellent service on my warranty work

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Facebook Feb 3, 2021

Very responsive to our needs. Excellent interaction with staff. Work done to our satisfaction. Thank you.

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DealerRater Jan 30, 2021

Had an excellent experience with Isabella and Adrian. Transaction was efficient and straightforward. Brought in a vehicle to sell and received a fair price, above other offers.

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DealerRater Jan 21, 2021

Great customer service. Professional and courteous salesman. Low/no pressure transaction. Purchased several vehicles from Nestor for family and friends. Very dependable, reliable and trustworthy.

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DealerRater Dec 20, 2020

The staff from the first encounter with Randy Nava to the finance manager Justin were professionals. 5 STARS is not enough, but I think you get my point.

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DealerRater Dec 11, 2020

Andy was such a great help with getting me into a new vehicle! There was no hassle and everyone was extremely friendly and helpful! They weren’t just trying to sell me a car, they helped me out of my old vehicle and into my dream car!

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DealerRater Dec 4, 2020

Nestor was great to work with. Very knowledgeable, personable, and helpful! He worked with us well and we left very happy customers with my first Honda!

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DealerRater Dec 1, 2020

Thank you so much for helping us. We felt comfortable and everything was handled professionally. Staff are friendly. We will surely recommend this to our family and friends. We appreciate all your help. God bless!😇 Jessica & Ajaaliyah

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Facebook Nov 15, 2020

Car services are the best here.

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Facebook Oct 31, 2020

Great service!! I love that they provided a Lyft service to the nail salon and back! So nice to get my nails done while my car was being serviced! Thank you Omar for the great service!

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DealerRater Oct 28, 2020

Martin was quick to greet us when we arrived at the dealership. He was very helpful with setting up the test drive, negotiating the car price, and getting the purchase done quickly. We are very satisfied and recommend Martin and his sales manager Vance at Norm Reeves Vista.

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Facebook Oct 23, 2020

Great customer service . Friendly associates...

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DealerRater Oct 21, 2020

The best place to buy a new car gives you so much patience, they are very kind, they help you to have the best choice of your new car Thanks you

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Facebook Oct 1, 2020

What a wonderful service experience! From the scheduling, the check in and checkout, the customer service was exceptional. They even provided Lyft to and from as I had to leave my vehicle for the entire day. Omar and Hannah were fabulous to work with. I will definitely go back next time!

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Facebook Sep 27, 2020

Service department is helpful and kind

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DealerRater Sep 15, 2020

Great customer service ! Nestor was super Helpful & Friendly . Thank you for all the help Nestor! Highly recommend this dealership super helpful. Thanks to Fransisco & Nestor !

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DealerRater Sep 1, 2020

Nestor helped me out on what worked for me and is super patient when I was crunching some numbers on my end. Also really helpful when it came to details on the car and when I test drove!

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DealerRater Sep 1, 2020

Great service! They gave me a good deal and lowered my monthly payment. I recommend this store in Vista to get your cars. Customer service is also great!

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DealerRater Sep 1, 2020

Loving the civic type R!!!The folks here stayed a little late to help me get rolling out in this new car. Very friendly, helpful. Would recommend 10/10

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Facebook Aug 26, 2020

Great facilities, attentive staff, quality work. Norm Reeves is a step above your average store.

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Facebook Aug 19, 2020

Jaryed (sic) assisted me with what could’ve potentially been a very expensive and significant repair. He was able to greatly reduce the charges by assisting me with Honda, and he did a fantastic job. I will be bringing my Honda to your establishment simply because he’s there in customer service. Good job!

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DealerRater Aug 8, 2020

Nestor & Juan were extremely helpful with my new car purchase! They gave me a great deal on my car & also were very patient with me. It’s nice talking to people who are also car enthusiasts. Definitely recommend Nestor & Juan for your future purchases! A dynamic duo!

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DealerRater Aug 7, 2020

Nestor and Kathy (finance coordinator) were super helpful with us figuring out what kind of car we wanted. They understood what kind of car was fit and comfortable to drive, and explained very well what we were getting ourselves into. We are very happy with our purchase and will come back to this location in the future!! Thank you so much!

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Facebook Jul 19, 2020

Very nice , efficient and timely

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DealerRater Jul 17, 2020

Probably the fastest and easiest dealership transaction of my life. Nestor got me in and out with my new car! Extremely satisfied with my trip.

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DealerRater Jul 1, 2020

We love Norm Reeves Honda! Nestor was easy to talk to, informative, and extremely helpful. He took the time to show us several vehicles that we were interested in and never for one second rushed us. He answered all of our questions and helped us get the best car that fit our needs. All of the employees were friendly and helpful as well. Francisco was awesome too! Helpful and informative. I would highly recommend Nestor, Francisco, and Norm Reeves Honda to anyone looking for great service! Thanks guys!!

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Facebook Jun 19, 2020

Jaryd Pavlo was super helpful with my oil change and tire rotation. Great service!

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Facebook Jun 16, 2020

Very Nice Sales Consultant & friendly staff 👍🏻

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DealerRater Jun 2, 2020

Drove in the lot thinking they were closed. Just wanted to check out the CRVs stickers etc. Nestor approached and asked if he could help. Within minutes he found the Hybrid CRV Touring that was exactly what we were thinking of. Setup a test drive and several hours later we had traded my Jeep and drove the CRV Hybrid home. Everyone was professional and helpful. They offered accessories and add on warranties etc. But, they were not at all pushy and just serious about selling us the car we wanted. A couple days later we needed assistance getting the Jeep ...

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DealerRater May 30, 2020

I brought my Civic in for regular service and cake home in a new one! Nestor provided great service and made sure everything went smoothly

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DealerRater May 8, 2020

Best price,, best service with 😊 smile and more selection you can count the biggest Normreeves vista Superstore please make appointment now, see Mr Nestor Saleman will treat you like VIP,, see and drive Honda.

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Facebook Apr 23, 2020

very clean store, very attentive service writer.

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Facebook Apr 18, 2020

Personable service staff , timely repairs, finished in the time offered. Glad to have a local Honda dealer, look forward to future dealings

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DealerRater Mar 10, 2020

It was nice to know what I wanted. Told Martin and he delivered. Took awhile, but it was worth it. The whole experience was great. I was very pleased.

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DealerRater Mar 10, 2020

I was pleasantly surprised on how quick we were able to get my loan approved and Get me out the door., Best experience with buying a car in long time thank you Martin

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DealerRater Mar 9, 2020

I highly recommend this dealership they made my buying experience fast and easy! 5 star! 2019 Honda Civic Type R. Thanks for the great service!

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DealerRater Mar 5, 2020

Great to work with. Took in our old lease and upgraded us to a newer lease. They understood our needs and provided us with great service to drive off the lot in our 2020 AWD Pilot. Even after the sale they took care of getting the vehicle washed detailing the exterior and interior as well getting the ciljet applied to keep the vehicle paint fresh and interior looking new. Thank you Norm Reeves Honda.

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Facebook Feb 27, 2020

They are very friendly and there is a nice waiting room with coffee however I was told it would take an hour for my oil change and it took two hours. I was surprised because I had an early 8:00 appointment. They did a great job cleaning my car though.

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DealerRater Feb 16, 2020

They were very helpful and easy to negotiate with. We came in for a service for our 4 y’o accord and came out with a new one! Mr. Nestor was very knowledgeable and accommodating. He really helped us get the best deal. Thank you Honda.

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DealerRater Jan 30, 2020

Great overall experience at Norm Reeves. Nestor kept me in the loop the whole time. He worked hard to get me a great deal. This lead to my new purchase. Thank you Nestor

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Facebook Jan 24, 2020

Norm is a great guy. We enjoyed riding with him. Knowledgeable and polite. We would be happy to have him drive for us anytime. Jim and Helen

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DealerRater Jan 12, 2020

I have only had Honda cars and knew I would want another for my first new car purchase. Norm Reeves in Vista had the most competitive prices and largest selection of the car that I wanted to purchase, Honda CR-V. Their staff were welcoming, friendly, patient, and kind. I returned multiple times to ensure I made the best decision and they were supportive along the way. I would definitely recommend Norm Reeves in Vista to anyone looking for a great car buying experience.

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DealerRater Jan 10, 2020

They have wonderful customer service! Everyone was very helpful in helping me pick my first car. Nestor made sure I got everything I wanted in a car.

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DealerRater Dec 9, 2019

I love Honda cars! Norm Reeves was easy to work with and made a great deal. Nestor stayed in touch. It’s us and was great to work with.

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Facebook Nov 24, 2019

Fantastic service! Thank you Omar - much appreciated!

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Facebook Nov 22, 2019

Great experience took my civic si in for recall On hair bag issues droop it off the gentleman helping me out said it would take about 2 hours and that if I needed ride home they could accommodate me with that. Didn’t need a ride but it’s good to know that they can if needed and not to mention the the selection of Honda’s they have on there lot

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Facebook Nov 22, 2019

I had a recall done and asked if they could put back my loose cover under the car. It took a little longer than expected but the car was washed on the outside so nice!

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Facebook Nov 22, 2019

I used the brand new store in Vista, Very beautiful store. Service took a little longer than they said. But the people were friendly

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Facebook Nov 21, 2019

The service rep was pleasant, knowledgeable and easy to work with. The waiting area is well designed and comfortable. I will return for my future service needs.

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Facebook Oct 31, 2019

The sales guy Jose Eduardo Rios he’s so so nice and the gentleman at the finance department everyone was so helpful I got an answer on every question 😃😃😃 I buy a car best decision ever.

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Facebook Sep 14, 2019

I just bought my CPO 2017 Civic Hatchback here. Relatively new place, but great experienced staff. Experts in their respective jobs and very willing to explain and go into detail with you about any part of the car buying process. Nathan Lokuta is a great salesman and one you feel you can trust. Very knowledge and not pushy whatsoever.

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Facebook Jul 9, 2019

Well let me tell you how this went. I’ll get straight to the point. I wanted a Type R. I left with a Type R. I initially went to visit them a couple days ago to scope out their color ways. There was an amazing offer that I felt I should not turn down. David M texted me some interesting numbers. Now I didn’t want to have to drive my family 45min - hour from El Cajon, so I asked other dealerships to beat the offer, if not match it. When you deal with complete strangers and dealing ...

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Facebook Jul 8, 2019

My visit at Norm Reeves Honda in Vista was nothing short of amazing! The customer service was fantastic. Check them out!


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